dragon.game Your Hotel Is on Strike. What Should You Do?

Over the busy Labor Day weekend, at least 10,000 unionized front-desk workersdragon.game, housekeepers and other employees at dozens of hotel properties across the country walked off the job after failing to come to an agreement in contract negotiations.

The mostly two- and three-day strikes affected some Hilton, Hyatt, Marriott and Fairmont hotels in nine destinations, including Baltimore; Boston; Greenwich, Conn.; Honolulu; Kauai, Hawaii; San Diego; San Francisco; San Jose, Calif.; and Seattle.

With members of the UNITE HERE union at Hilton, Hyatt, Marriott and Omni properties across the country still engaged in contentious talks over wages and working conditions, rolling strikes could possibly disrupt travel plans for months to come.

Hotels chains say they plan to keep affected properties open, perhaps with modified services. But they may not always notify travelers that a strike is happening, so inquire ahead of time, or you may be surprised to find a spirited picket line in front of your hotel when you arrive.

Here’s what else you need to know.

There’s a strike at the hotel where I have a reservation. What should I do?

First, call the hotel and ask to speak to a manager to confirm that a strike is taking place there. UNITE HERE has also created a website, FairHotel.org, that offers an updated map of which properties are experiencing labor disputes. Ask the manager which services are being affected by the strike, and ask about the hotel’s cancellation policy.

Then decide if you still want to stay at the hotel.

Besides weighing the effect on services, consider your feelings about the dispute itself, said Bjorn Hanson, an adjunct professor at the New York University Jonathan M. Tisch Center of Hospitality. Some travelers like to support the business and keep their reservation at the property, Dr. Hanson said. Others prefer to support the striking workers by not crossing a picket line.

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